FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Where do we board the tour?Expand

All tours begin in front of Heritage Square Parking Lot in front of Waco City Hall unless prearranged with your guide. Please arrive 15 minutes prior to your tour in order to ensure a timely start and additional time for signing necessary waivers. How much do the tours cost? Expand

For our 2-hour public tours, the cost is $38/person and are available Tuesday through Saturday. For our 2-hour private tours, the cost is $400, $500 or $600 Tuesday through Saturday and with enough notice, we can open up private tours for Sunday or Monday upon request. How many people can fit on the bike? Expand

Our bikes can hold up to 14 people on bike #1, 16 on bike #2 and 18 on our newest addition bike #3 Are there any height, age or weight limitations?Expand

Guest must be 10 or older to ride the bike. To ride comfortably you must be at least 5’3″ but if you’re not, don’t stress…take the bench seat!  Unfortunately, due to the type of vehicle, customers over 325 lbs. will choose the bench seat. Is the bike hard to pedal? Expand

No-one pedals, which makes it relaxing and fun! Our bike moves approximately 5-10 mph making it a leisurely pedal. Whether you have 4 people or 16 people (or 30 if you want to rent both bikes), you definitely won’t be huffing and puffing or breaking a sweat. All bikes have an electric assist motor which can let’s you sit back and enjoy the ride. Is this safe?Expand

With any moving vehicle there is some risk involved.  However, our drivers are there to keep you as safe as possible.  If you’re still worried…we are happy to provide you with a helmet!How long are the tours?Expand

Our standard tours are 2 hours in length. If you rent a private tour, we book for 2 hours but we can adjust the length to what fits best with your wants.Can we drink on the bike?Expand

Absolutely! All of our tours are BYOB, beer and wine only and no glass bottles. We make pitstops and have exclusive specials at local bars with downtown bars.Are drinks included as part of the price?Expand

Our tour rates do not include drinks on the bike or at local stops. We have worked hard to curate great deals and exclusive specials solely for our guests, but riders should be prepared to spend additional dollars at each of the locations we visit.What are your cancellation/refund policies?Expand

As a general rule, once a tour is booked it is non-refundable. If you need to reschedule for any reason, you are able to do so within 48 hours of the tour for store credit.

In the case of rain, cold weather, or other dangerous weather conditions, our team will make a judgment call on all outside conditions for if it is safe or destructive to the experience to go out. If we cancel due to weather, we will work with them to reschedule their event.What time are the public tours?Expand

As of right now, we launch our daily pedal tours at 3 pm, 6 pm and 9 pm. If you’re interested in a different time or tour than is scheduled, we have the ability to customize your experience through private rental bookings. For more info, email us at wacopedaltours@gmail.com.Can I rent out the whole bike?Expand

Absolutely! If you have a private event you’re wanting to do with us, we have 2-hour rentals available for $500 Tuesday-Saturday. With private rentals, we can customize start time, tour routes, music selection, bike decorations and almost every other element of the experience. If you’re interested in a custom private tour, we’d recommend reaching out to wacopedaltours@gmail.com so that we can talk more specifically about your wants and needs.Do you provide a driver?Expand

Definitely. Our trained drivers will steer the ship on all of our tours allowing you to simply sit back and enjoy the ride. No need to worry about driving or navigating where to go next, that’s what we’re here for. Is there music? Expand

You bet! We have a Bluetooth speaker on the bike that allows us to stream our own playlists or yours if you’d like to become the tour’s designated DJ for the night. Do I have to pedal? Expand

If you’re not up for pedaling but you still want to enjoy the ride, all seats available that are for riders wanting to skip the work and relax. How fast does it go? Expand

The bike averages around 5-8mph making it a wonderful speed for enjoying the good weather.Can we customize the tour?Expand

Yes! On our private tours you have full capability of customizing your experience to make it exactly what you want. Do you do tours outside of Downtown Waco? Expand

Yes, we do. Please reach out if you’re interested and we’d love to talk more about your event and see about logistically coordinating the bike coming to you. Can I give someone a tour as a gift? Expand

Absolutely! We have general gift cards available through our book now button on this site. All you have to do is pick the dollar amount you’d like to gift and go from there.When should we arrive?Expand

We’d recommend arriving 10-15 minutes before launch time. That way we can ensure everyone signs the waiver, and that we have time to explain everything before taking off.What should I wear?Expand

We’d recommend wearing close-toed shoes and something comfortable for the ride. Try not to wear anything that would dangle near the chain while pedaling. Imagine you’re riding a regular bike to consider what to wear. Especially on a cooler evening, make sure you bring a sweater or anything else you might need to stay warm.Is there a minimum number of people the bike needs to go out?Expand

We can take a group of 2 or 30 out no problem. One bike holds 14 and the second holds 16, our newest addition will hold 18. Do I need to bring anything? Expand

If you’re bringing outside drinks, you can feel free to bring a cooler with ice for them to be stored in. Additionally, consider bringing mobile accessories like wristlets instead of purses and definitely make sure you have your ID on the bar crawl.

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